How to order custom tees from a shop in another state
Battle Born Clothing is one shop in Yerington, Nevada, and most of our tee orders ship to people who will never visit it. That works because the parts that matter, the price, the proof and the date, all happen in writing. Here is the whole process, with the honest trade-offs.
Step 1: send the basics in one message
- Artwork. Vector is best (AI, EPS, PDF, SVG). A 300 dpi PNG at print size works. A phone photo of a logo is fine for a quote; we will tell you what it needs.
- Quantity and a size breakdown per style.
- Style, or describe the group and the budget and we suggest one. The PC61 is the default.
- Shirt color and ink or thread colors.
- Print locations: front, back, sleeve.
- Ship-to address (or at least the state and ZIP) and the date you need shirts in hand.
Use the quote form. Quotes usually go out the same business day from the published schedule, with the blank, the decoration and one-time fees listed separately.
Step 2: proofing by email
Before anything is printed you get a digital proof by email: your art on the shirt color, at the size we intend to print, with placement measurements and the stitch count if it is embroidery. Nothing is produced until you approve it in writing.
What to check on the proof
- Spelling, phone numbers, web addresses and dates. Read them out loud.
- The logo version: old logos hide in email signatures.
- Print size and placement. A 10-inch-wide front print is a full chest; 3.5 to 4 inches is a left-chest logo.
- Ink or thread colors against your brand colors.
- Shirt color and style number.
Changes at proof stage are free. A typo on an approved proof is a new run, so this step is where a remote order is won or lost.
Step 3: sizing without try-ons
Nobody can try on a shirt in our shop from three states away, so sizing comes from three sources.
- A roster. Ask each person their size in that specific style. A sign-up form with the style number and a link to its size chart beats guessing.
- The size chart. Each blank has a published chart with chest width and body length. Have people measure a shirt they like flat and compare.
- A sample. For a large or repeat order, a sample can be arranged. Ask when you request the quote.
Cut matters as much as size. A PC61 is a classic, roomy fit; a PC450 runs slimmer. The tee weight and fit guide compares them. Sizes 2XL and up carry the supplier upcharge, so the roster also fixes the price.
Step 4: production
Standard turnaround is 28 days from proof approval. That covers ordering blanks from SanMar or S&S Activewear, screen or stitch-file setup, printing or embroidery, curing, folding and packing. Many jobs finish sooner; we quote 28 so the date holds. Rush is quoted per job; see rush custom tees.
Step 5: shipping and arrival dates
| Ship-to region | Typical transit |
|---|---|
| Nevada, California, Oregon | 1-2 days |
| Washington, Idaho, Utah, Arizona | 2-3 days |
| Montana, Wyoming, Colorado, New Mexico | 3-4 days |
| Texas, Oklahoma, Kansas, Nebraska, the Dakotas, Minnesota, Iowa, Missouri | 4-5 days |
| Rest of the Midwest, the South and the East Coast | 5 days |
Add the transit for your region to the 28 days and you have your in-hand date. Shipping is quoted with the order and you get a tracking number when the box leaves. If someone has to sign or the address is a business with set receiving hours, tell us.
| When | What happens |
|---|---|
| Day 0 | You send art, count, sizes and the date |
| Day 0-1 | Quote back, usually same business day |
| Day 1-3 | Digital proof by email; you approve or request changes |
| Day 3 | Proof approved; 28-day clock starts |
| By day 31 | Shirts ship UPS Ground |
| About 5 business days later | Shirts in hand in Ohio |
Step 6: when the box arrives
Count the shirts and check sizes against the packing list the day it arrives. If we printed the wrong thing, missed a size or shipped a defect, Battle Born Clothing reprints it free. If the approved proof had the typo, we will help, but it is a new run.
Reorders
Tell us the date of the last order. We keep the art and the digitized embroidery file, so embroidery reorders pay no setup. Screen print reorders pay screens again because screens are reclaimed after each job.
Questions
Do I need to call?
No. The quote form and email are the whole process.
Can you ship to an address other than mine?
Yes. The venue, the office or a relative's house in any state. Extra ship-to addresses are quoted with the order.
What if a size is wrong because someone guessed?
Order a few extra in the middle sizes. Swaps for the customer's sizing are a new order; our errors are reprinted free.